Assistant Front Desk Manager-Atlantic Palace
Atlantic City, NJ Atlantic City, NJ Full-time Full-time Estimated:
$47.
7K - $60.
4K a year Estimated:
$47.
7K - $60.
4K a year 19 hours ago 19 hours ago 19 hours ago Job Description Will be responsible for assistant the front desk manager on directing and administering of all Front Service operations in the hotel's continuing effort to deliver outstanding guest satisfaction and financial profitability.
Essential Duties and
Responsibilities:
Specifically, you would be responsible for performing the following tasks to the highest standards.
Other duties may be assigned.
Direct and administer all guest service operations to include, but not limited to, providing daily direction and communication to staff, excellence in arrival and departure process, lead all front service operations and guest service standards and initiatives, product quality, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement.
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.
Ensure team members have current knowledge of hotel amenities, services, facilities, events, pricing and policies and knowledge of the local area and events.
Run and complete daily reports, analyze data and make decisions based on data.
Resolve guest issues and concerns to guest satisfaction.
Recruit, interview and train and develop team members.
Work Remotely No Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
5 years (Preferred) Front Desk:
3 years (Preferred) Work Location:
In person Will be responsible for assistant the front desk manager on directing and administering of all Front Service operations in the hotel's continuing effort to deliver outstanding guest satisfaction and financial profitability.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$47.
7K - $60.
4K a year Estimated:
$47.
7K - $60.
4K a year 19 hours ago 19 hours ago 19 hours ago Job Description Will be responsible for assistant the front desk manager on directing and administering of all Front Service operations in the hotel's continuing effort to deliver outstanding guest satisfaction and financial profitability.
Essential Duties and
Responsibilities:
Specifically, you would be responsible for performing the following tasks to the highest standards.
Other duties may be assigned.
Direct and administer all guest service operations to include, but not limited to, providing daily direction and communication to staff, excellence in arrival and departure process, lead all front service operations and guest service standards and initiatives, product quality, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement.
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.
Ensure team members have current knowledge of hotel amenities, services, facilities, events, pricing and policies and knowledge of the local area and events.
Run and complete daily reports, analyze data and make decisions based on data.
Resolve guest issues and concerns to guest satisfaction.
Recruit, interview and train and develop team members.
Work Remotely No Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
5 years (Preferred) Front Desk:
3 years (Preferred) Work Location:
In person Will be responsible for assistant the front desk manager on directing and administering of all Front Service operations in the hotel's continuing effort to deliver outstanding guest satisfaction and financial profitability.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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