Sales Coordinator
Showboat Hotel & Island Waterpark Showboat Hotel & Island Waterpark Atlantic City, NJ Atlantic City, NJ Full-time Full-time Estimated:
$43.
9K - $55.
6K a year Estimated:
$43.
9K - $55.
6K a year Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences.
Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean.
The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway.
The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more.
The true fun and excitement of the Showboat Resort is its employees.
Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice.
You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations.
Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.
The Sales Coordinator will be a skilled communicator, delivering excellent customer service, and handling group reservations.
The successful candidate is a professional, energetic, and motivated individual managing requests in an attentive, courteous, and efficient manner, reconciling reservations while adhering to the daily checklists of tasks.
The Sales Coordinator position provides key support to the sales team and interfaces with multiple departments.
This position offers the successful candidate the opportunity to learn about Four Points services and processes and gain experience using multiple sales, revenue, and reservation systems.
Highly organized and detail-oriented individuals would thrive in this position.
DUTIES AND FUNCTIONS Assist the Director of Sales with sales related tasks.
Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
Answer guest inquiries about hotel services, facilities and hours of operation over the phone and via email.
Manage Group List Processing and Group Pick Up Reporting.
Accurately book room reservations for Group, Business Travel and Retail customers.
Analyze and adjust room inventory in multiple systems to maximize revenue.
Communicate and work closely with Revenue Management, Hotel Operations and the Sales Department regarding group bookings.
Identify special requests, as well as negative service and booking trends impacting group.
Establish and maintain relationships with preferred hotel accounts and frequent guests.
Maintain accurate files and reports.
Handle all special reservations, to include V.
I.
P.
reservations, Special Promotions, and high-profile groups.
Provide input on customer feedback, process improvement, and opportunities to benefit the goal of the department.
Run and process Daily/Weekly/Monthly/Quarterly reporting.
Filing and retrieval of documents.
REQUIREMENTS The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
The ideal candidate must have 1
years of hotel sales support or front desk experience.
Strong initiative and ability to work independently.
High level of proficiency in Microsoft PowerPoint, Excel, Word and Outlook.
A personality that thrives in a fast-paced, customer-oriented environment with a lot of variety Excellent communication skills, both verbal and written.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$43.
9K - $55.
6K a year Estimated:
$43.
9K - $55.
6K a year Showboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences.
Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean.
The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway.
The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more.
The true fun and excitement of the Showboat Resort is its employees.
Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice.
You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations.
Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.
The Sales Coordinator will be a skilled communicator, delivering excellent customer service, and handling group reservations.
The successful candidate is a professional, energetic, and motivated individual managing requests in an attentive, courteous, and efficient manner, reconciling reservations while adhering to the daily checklists of tasks.
The Sales Coordinator position provides key support to the sales team and interfaces with multiple departments.
This position offers the successful candidate the opportunity to learn about Four Points services and processes and gain experience using multiple sales, revenue, and reservation systems.
Highly organized and detail-oriented individuals would thrive in this position.
DUTIES AND FUNCTIONS Assist the Director of Sales with sales related tasks.
Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
Answer guest inquiries about hotel services, facilities and hours of operation over the phone and via email.
Manage Group List Processing and Group Pick Up Reporting.
Accurately book room reservations for Group, Business Travel and Retail customers.
Analyze and adjust room inventory in multiple systems to maximize revenue.
Communicate and work closely with Revenue Management, Hotel Operations and the Sales Department regarding group bookings.
Identify special requests, as well as negative service and booking trends impacting group.
Establish and maintain relationships with preferred hotel accounts and frequent guests.
Maintain accurate files and reports.
Handle all special reservations, to include V.
I.
P.
reservations, Special Promotions, and high-profile groups.
Provide input on customer feedback, process improvement, and opportunities to benefit the goal of the department.
Run and process Daily/Weekly/Monthly/Quarterly reporting.
Filing and retrieval of documents.
REQUIREMENTS The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
The ideal candidate must have 1
years of hotel sales support or front desk experience.
Strong initiative and ability to work independently.
High level of proficiency in Microsoft PowerPoint, Excel, Word and Outlook.
A personality that thrives in a fast-paced, customer-oriented environment with a lot of variety Excellent communication skills, both verbal and written.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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