Front Desk/Guest Service Agent Community, Social Services & Nonprofit - Atlantic City, NJ at Geebo

Front Desk/Guest Service Agent

3.
0 Atlantic City, NJ Atlantic City, NJ Temporary Part-time Seasonal Full-time Temporary Part-time Seasonal Full-time From $15.
13 an hour From $15.
13 an hour 2 days ago 2 days ago 2 days ago The Claridge Hotel is looking for a Guest Service Agents to make our guests feel welcome and ensure they have a pleasant and comfortable stay at our hotel.
We have full time, part time and seasonal positions available.
Pay based on experience.
Responsibilities Provide upscale guest service experiences for guests throughout their stay Ensure guests are properly greeted upon their arrival Check-in and check-out guests, make reservations and financial transaction Promptly address guests' requests, like in-room dining, housekeeping services, ect.
Follow up on all guest requests through HotSOS application Follow up with each guest after check in to ensure guest satisfaction Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services Inform guests of our hotel outlet services and dining options Promote all hotel amenities Examine daily duties, assign tasks and check on progress Recommend local tourist spots, including places to dine, shop and sight-see Report all guest issues in the own it solve it log Skills Proven work experience as a Guest Service Agent or similar role Hands-on experience with Hotel Management software Opera is a plus Proficiency in English; knowledge of other languages is a plus Customer service drive with outstanding communication and active listening skills Excellent problem-solving and multitasking skills Ability to work flexible hours Strong sense of responsibility and a professional presentation Job Types:
Full-time, Part-time, Seasonal Pay:
based on experience, starting rate $15.
13 per hour Job Types:
Full-time, Part-time, Seasonal Pay:
From $15.
13 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Referral program Schedule:
Day shift Evening shift Holidays Weekends as needed Work setting:
In-person
Experience:
Hotel
Experience:
1 year (Preferred) Customer Service:
1 year (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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